Clear answers
Shopping help
Delivery, returns, payments and rewards, explained without fine-print fog.
ShippingPan India tracked delivery
Returns7-day eligible returns
PaymentsSecure prepaid and COD
QualityChecked before dispatch
Frequently asked
Need a quick answer?
For an existing order, keep the order number ready so the care team can help faster.
Contact customer careHow long does delivery take?+-
Most orders dispatch in 2-4 working days and arrive within 4-8 working days after dispatch.
Can handmade variations be returned?+-
Natural variation is part of handmade production. Damage, incorrect items and major listing mismatches remain eligible for support.
How do wallet points work?+-
Eligible points are credited after delivery and can be applied to a future order according to the wallet rules shown at checkout.
Can I create a custom gift hamper?+-
Yes. Contact the gifting team for weddings, festivals and corporate quantities.